Managed IT support for small businesses in Toronto and beyond
Keep your team working with dependable support for computers, email, Microsoft 365, staff access and everyday IT problems. Rivox Solutions offers ongoing monthly support, one-time projects and contracted troubleshooting, with services tailored to your business needs.
Small business IT should be stable, documented and easier to manage
Many small businesses depend on technology every day but do not have a dedicated IT department. Rivox provides practical support that helps reduce recurring issues, improve response, organize access and keep systems running with less guesswork.
- Faster issue resolution
- Cleaner user access
- Better IT documentation
User support
Support for everyday user issues, account access, email problems, printer access, application questions and productivity blockers.
Device support
Setup and support for business laptops, workstations, peripherals, updates and device readiness for daily operations.
Onboarding & offboarding
User setup, license assignment, mailbox access, device preparation and safer access removal when staff leave.
Email & Microsoft 365 support
Support for mailboxes, shared mailboxes, Teams, groups, password issues, licenses and Microsoft 365 administration.
Vendor coordination
Help coordinating with internet providers, software vendors, hosting providers, cloud platforms and other technology suppliers.
Documentation & improvement
Basic IT documentation, recurring issue tracking, access notes and practical recommendations to improve your environment over time.
A practical IT partner for growing teams
Choose the support arrangement that fits your business. Work with Rivox through an ongoing monthly agreement, engage us for a defined IT project, or arrange contracted troubleshooting when a specific issue needs attention. We agree on the services, responsibilities and costs before work begins.
- Ongoing monthly support for your team's day-to-day IT needs.
- One-time projects for setup, migration and technology improvements.
- Occasional troubleshooting delivered under an agreed scope.
- Onsite and remote assistance based on your location and requirements.
Signs your business may need managed IT support
- Staff lose time to repeated technical issues.
- Passwords, access and devices are handled inconsistently.
- There is no clear IT documentation.
- Technology decisions happen only after something breaks.
- You need someone to coordinate vendors and support requests.
Ready to make IT support easier for your business?
Rivox can review your current setup, identify common support gaps and recommend a managed IT approach that fits your business size and needs.
Book a Managed IT Consultation